Privacy Policy

This privacy policy explains what information CiteProof collects, how it is used to provide the service, and how customer documents and account data are protected.

Information we collect

CiteProof collects account details such as name and email, product usage data needed to operate the application, and any documents users upload for questionnaire automation and evidence retrieval.

How the information is used

Uploaded documents are processed so the product can search them, match them to questionnaire prompts, and return citation-backed answers. Account data is used to secure access, manage billing, and support customer onboarding and product improvement.

Security and retention

Documents are encrypted in transit and at rest, access is limited to authorized users within an organization, and data is retained only as needed to operate the service and satisfy contractual or legal obligations.